Christine McCormack
3rd Apr '18

Riverside Court has provided a wonderful home for my mum. I was very worried how she would manage the move from her own flat, as she has dementia and is deaf, with a cochlear implant. However I couldn't have been happier to see how she immediately settled into Riverside.
All the residents are treated as individuals and she receives excellent, personalised care from all the kind, thoughtful and smiling staff, who also go out of their way to make life enjoyable for everyone.
I can visit at any time and when I do there is always a lovely homely atmosphere, with the residents always very relaxed and smiling. My mum is content, and after trips out is always keen to return to Riverside.

Kathleen T Daughter of resident
1st Feb '18

My mum has been well cared for by the wonderful staff at Riverside Court, The home offer choices which I feel is rare in some of the other homes we looked at before choosing Riverside Court. Mums room looked over the river and the bridge and Mum often would sit in her room by the window waving at the passers by. The staff are caring and have time for the residents. Well done and Thank you Riverside.

ST daughter of Resident
1st Feb '18

iverside Court is a very friendly care home with a calm and caring atmosphere. The staff are very kind and try hard to make everyone feel they are at home there. They put on stimulating events in the afternoon for entertainment. It is small, giving it a more homely feel and I am very pleased and content that my mother is well cared for.

Charlie M (son of Resident)
1st Feb '18

Our experience of the staff and facilities has been very positive. This is an extremely caring environment in which the residents seem very happy.
The owners are investing in the infrastructure and facilities are always clean and tidy.
Visitors are always welcome and it's always a pleasure to pot around to see mum there.

JK (friend of resident)
1st Feb '18

I am delighted to have an opportunity to say what a lovely home Riverside Court is.
Owners and staff all work hard to provide residents with a loving and positive home.
There is a good variety of activities, either run by staff or outside performers, including minibus trips.
My friend has settled in well and is comfortable and content. There's always a pleasant, naturally bright atmosphere and staff always at hand.

Pamela W (relatives Family member)
1st Feb '18

have used this home for the last 3 years, firstly for my mother in law, then recommended to the family of friends. My mother in law died in Riverside with kindness and consideration above duty.
The staff are excellent and have all the time to see to the needs of the guests. Riverside is a very homely place and there is no restriction on when visiting, in fact, you are even offered a meal if arriving from a distance. I have already recommended Riverside to 2 families and will always suggest that people consider it, due to the friendly staff.

Sarah W (daughter of resident)
1st Feb '18

This should be the gold standard for care! We are so lucky to have found Riverside Court. I was told about it by someone whose mother had been happy there. My mother is so happy and settled. The care is amazing - above and beyond what one might reasonably expect. It is family run and it shows. You feel that the staff care for your parent as if they were their own. I cannot thank them enough. It is a kind, friendly, relaxed place - Will get my name down!

Diana W (daughter in law of resident)
1st Feb '18

My Mother-in-Law has been a resident at Riverside for over three years and we are very pleased with the care she has received over that period. The home is warm, friendly and caring, which we feel is largely due to the fact that it is family-run and not part of a larger more impersonal corporate group.
The regular staff are happy, helpful and friendly.

Nigel T
1st Feb '18

I have used Riverside Court four times over the last two years for respite for my mother. My mother loves her own home but has thoroughly enjoyed her four (holidays) in Riverside. The care and friendliness of all the staff are second to none. Games, trips out for ice cream, along with lots of fun with other residents. The owners have a home to be proud of.

Christine H
1st Feb '18

Although only a resident for a few months, my family and I were very impressed with the care that my mother received. Her room was spotless, the staff were efficient and kind, the food very good and the comfort and well-being were of paramount importance. When she became more difficult towards the end of her life the compassion shown was remarkable.

Mark Faulkner Son of resident
1st Feb '18

I have been most impressed with Riverside Court. My father is very content with his room. The staff are very caring and patient and reacted very well on the two occasions my father fell. When I visit him at lunchtime, I am offered lunch is a separate area which is private and out of the dining room. The food is excellent. I cannot recommend the staff more highly. The atmosphere is calm and happy. In my opinion, Riverside Court is an outstanding care home that is well managed and that delivers excellent care.

Helen S daughter of resident
19th Jan '18

A care home with a friendly, relaxed homely feel. The carers are gentle and treat the residents with respect. They spend time with the individual residents and you can see that the residents like and trust the staff.
The home has a very happy atmosphere which is not always the case in residential homes. I would definitely recommend it.

Alison A (local Vicar)
18th Jan '18

When I went to visit a member of my congregation I was most impressed by the atmosphere and care I witnessed. The word "Home" accurately describes Riverside.
Carers know residents well, treat them as individuals and respond not only to their needs but also their interests, attitudes and humour.
They clearly had a good deal of choice over the meal they got at tea time reflecting a genuine response to personal preferences.

Sarah T
18th Jan '18

Riverside Court is a very friendly care home with a calm and caring atmosphere. The staff are very kind and try hard to make everyone feel they are at home there. They put on stimulating events in the afternoon for entertainment. It is small, giving it a more homely feel and I am very pleased and content that my mother is well cared for.

Karen P
18th Jan '18

My mum spent her last four years at the home and I couldn't be more pleased that she was here. The staff were truly excellent, so very caring and always happy to help. Mum was very happy with her beautiful room overlooking the lovely gardens and river. At the end of her life, a hospital bed was delivered to the home and she was so very well cared for. The night staff were truly excellent as I and my sister were able to stay in the room with her. When Mum finally died the staff, with so much dignity, washed and changed her. I stayed and could see how much care and consideration they gave her. When my mum was laying peacefully we ) were able to stay by her till the funeral directors arrived. I cannot stress how wonderful Mums end of life was.

Vivien S
18th Jan '18

The care and attention provided by the staff was exceptional, professional and ensures her dignity until her death.
At all times the staff were extremely helpful, understanding and considerate to her wishes and to all members of her family.
Despite the complexity and variety of people they care for, they always managed to remain cheerful and spend time with our Mum who really enjoyed her time in the home and the staff became a part of her extended family.
Cannot thank the staff enough they were just amazing and caring people.

Mrs Carol Oldroyd
6th Aug '16

My mother has been at Riverside Court for two and a half years. She has a lovely room with a river view and she is very happy living there. The care she receives is excellent, provided by a very caring team of staff

Julie Atkinson
6th Aug '16

Riverside Court provide a warm homely environment. The residents receive an excellent level of care from the dedicated management and staff team. the management and team do their up most to assist both residents and their relatives. Ehen identifying a care home for my mother Riverside Court was my clear choice. I would not want my mother to reside anywhere else.

Anonymous
21st Dec '15

Dear Carol, I would like to say thank you to you, Loren and Steve, together with all your staff for caring so well for my Mum over the past nine years.

Anonymous
21st Dec '15

Please pass on our gratitude and thanks to the staff at Riverside Court who have helped to care for my father and made his final years happy and contented.

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